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IT Service Management: Lay the foundation for reliable IT operations and support sponsored by BMC-Accenture WHITE PAPER: As companies strive to improve performance, they typically encounter several challenges along the way. This white paper describes a few of these obstacles and explains why a service-oriented, lifecycle-based approach to management is essential. Posted: 19 Aug 2011 \| Published: 19 Aug 2011 TOPICS: IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| ITIL \| SOA

EMA Radar™ for Advanced Performance Analytics (APA) Use Cases: Q4 2012 sponsored by Hewlett-Packard Enterprise WHITE PAPER: This EMA Radar Report details how a suite of advanced performance analytics (APA) solutions combines predictive analytics with a dynamic service model to provide an intelligent framework around alerts, help you achieve faster MTTR, proactively manage application performance, and much more. Posted: 28 Jun 2013 \| Published: 31 Dec 2012 TOPICS: Analytic Applications Software \| Application Monitoring \| Application Performance Management \| Application Performance Management Software \| Applications Management \| Business Intelligence \| Business Intelligence Software \| Business Management \| Business Process Management \| Business Service Management \| Business Service Management Software \| Data Analytics \| IT Management \| IT Service Management \| IT Services \| Network Monitoring \| Network Performance \| Troubleshooting

ASG-Discovery and Dependency Mapping (ASG-DDM) sponsored by ASG Software Solutions WHITE PAPER: This paper explains ASG's unique, automated solution for discovery and dependency mapping for change and configuration management. Posted: 23 Feb 2010 \| Published: 23 Feb 2010 TOPICS: Business Service Management \| Business Service Management Software \| Configuration Management \| IT Service Management \| IT Services \| ITIL \| UNIX \| Windows

Tripwire IT Security and Compliance Automation Solutions: Empowering IT Security sponsored by Tripwire, Inc. WHITE PAPER: View this informative white paper to learn how you can improve your IT security practices. Uncover some of the toughest challenges to maintaining Confidentiality, Integrity, and Availability (CIA). Uncover the sensitive data that needs protection as well as security policies and controls that could lead to a false of security. Posted: 26 Sep 2012 \| Published: 26 Sep 2012 TOPICS: Access Control \| Access Rights \| Compliance Best Practices \| Compliance Software \| Data Security \| IT Services \| IT Systems \| Security \| Security Threats

IT Service Assurance: Achieve proactive IT operations sponsored by BMC-Accenture WHITE PAPER: This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential. Posted: 22 Aug 2011 \| Published: 22 Aug 2011 TOPICS: IT Management \| IT Management Services \| IT Managers \| IT Service Centers \| IT Service Management \| IT Services \| IT Systems \| ITIL

All Clouds are Not Created Equal: A Logical Approach to Cloud Adoption in Your Company sponsored by IBM WHITE PAPER: You've decided to make the leap to the cloud, but with so many different configurations offered by multiple providers representing different degrees of benefits and risks, how do you even begin to determine the approach that will best suit your organisation's unique needs? Read this white paper to find guidance to help you make sense of the cloud. Posted: 31 Jul 2012 \| Published: 29 Feb 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Storage Services \| Cloud Storage Strategy \| Data Center Design \| Data Center Management \| Data Centers \| IT Infrastructure \| IT Management \| IT Services

SaaS Takes Center Stage in 2014 sponsored by IBM WHITE PAPER: Learn how subscription-based business applications are expected to make an even bigger impact in 2014 and beyond in this informative infographic. Posted: 02 Oct 2014 \| Published: 29 Jul 2013 TOPICS: Cloud Computing \| Cloud Management \| IT Departments \| IT Industry \| IT Management \| IT Managers \| IT Outsourcing Services \| IT Service Management \| IT Services \| IT Spending \| Software \| Software as a Service

IBM Service Management: Driving growth for Managed ICT Service Providers sponsored by IBM WHITE PAPER: Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services. Posted: 03 Oct 2011 \| Published: 03 Oct 2011 TOPICS: Business IT Alignment \| Business Management \| Cloud Management \| IT Service Management \| IT Services \| Management Service Providers

Service-Oriented Configuration Management sponsored by Pangea Systems WHITE PAPER: This whitepaper details the core functionality and key benefits of service-oriented configuration management and offers up a four-step approach for implementation. Posted: 26 Jun 2014 \| Published: 10 Jun 2010 TOPICS: Configuration Management \| Data Center Design \| Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services

Showing the Value of Your Services and Becoming a Trusted Advisor sponsored by Solarwinds MSP WHITE PAPER: This informative guide explores 7 key tips for MSP success and how you can provide top-tier services. Posted: 25 Apr 2014 \| Published: 25 Apr 2014 TOPICS: IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Management \| IT Services