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This white paper reveals the results of a survey of over 500 e-commerce and e-business professionals, and provides key insights and best practices for improving customer experiences across all channels.
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The primary mode of growth for most technology provider businesses is by good, old word of mouth. Yet, many businesses have not established an official referral program to capture as many referrals as possible. Check out this guide to find the proven best strategies for creating the perfect referral program for your business.
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This resource explores the changing e-commerce landscape, and investigates how developing an omni-channel environment can help you create a strong, dynamic customer experience.
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This white paper explores how to create a connected software lifecycle to overcome data silos and enable end-to-end visibility for project management. Learn how to connect information across teams and departments to enhance project collaboration and create the communication that digital transformations, Agile, and DevOps principles demand.
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Access this whitepaper to discover the 3 main funnel points for a successful sales strategy. Read on to find out how to calculate your campaign for success, and how to measure your call center metrics appropriately.
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This report dives deep into a study on SaaS and how it is helping companies gain competitive advantage as opposed to simply reducing costs.
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The following white paper explores the business need for a global brand management solution to help distinguish your brand amongst thousands of other companies. Learn about the 3 key process to successful global brand management, the technology to use, and more.
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Developers have seen an increase in the number of mobile projects; however, their load testing tactics have not adapted to facilitate the new popularity. This whitepaper discusses seven key steps to successfully testing and analyzing your organization's mobile load capabilities.
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This white paper introduces a mobile application platform that gives you the power to manage your business at any time, from any location, and on any popular mobile device.
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The following white paper profiles a scale-out, open source object-based storage software solution and the benefits it provides for businesses looking for a middle road when integrating data.