Voice over IP Reports

Transforming your Contact Center…”SIP-ly” Stated
sponsored by AT&T Corp
WHITE PAPER: Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure.
Posted: 21 Sep 2011 | Published: 21 Sep 2011

AT&T Corp

Get Ahead with a Business Communications Network
sponsored by Cisco Systems, Inc.
WHITE PAPER: Even the smallest business can live large with a business communications system from Cisco. Why switch to a small business communications system from Cisco? Because when you combine voice, video, and data in a single network, you can cut costs and get more done.
Posted: 14 Aug 2009 | Published: 14 Aug 2009

Cisco Systems, Inc.

OSS and CRM - Integration That Pays
sponsored by Comarch Telecommunications
WHITE PAPER: Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure.
Posted: 06 Jan 2009 | Published: 06 Jan 2009

Comarch Telecommunications

Six Ways to Rev Up Your Revenues, Using VoIP
sponsored by Cisco Systems, Inc.
WHITE PAPER: How can you raise revenues without raising prices? You can gain new customers. Or you can make new sales from your existing customers. There’s a network technology that helps you do both: voice over Internet Protocol (VoIP). Read this paper to learn six ways to raise revenues with voice over Internet Protocol (VoIP).
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.

E-Guide: Increase your Revenues and Profits by Offering Managed Voice
sponsored by Cisco Systems, Inc.
EGUIDE: Offering hosted unified communications and VoIP services is a strong opportunity for service providers. How do you know which customized plan is right for your specific business needs? Read this E-Guide to learn pros and cons, as well as which questions to ask potential clients to ensure that you are delivering the solution that’s right for them.
Posted: 14 Mar 2011 | Published: 14 Mar 2011

Cisco Systems, Inc.

Prepare for the Future of Integrated Communications
sponsored by AT&T Corp
WHITE PAPER: Many communications infrastructures use multiple platforms for voice and date, which have a complete lack of cohesion. Unfortunately, these legacy infrastructures cannot deal with the demands communications initiatives today put on them.
Posted: 27 Mar 2012 | Published: 13 Dec 2011

AT&T Corp

Beyond Business as Usual: The Mega Shift Toward Social Communications
sponsored by IBM
WHITE PAPER: Discover how integrating social software with communications is transforming the modern workplace, maximizing the potential of human capital, and generating value for businesses worldwide.
Posted: 09 Apr 2013 | Published: 02 Oct 2012

IBM

Is Your Network Ready for VoIP?
sponsored by BlueCoat
WHITE PAPER: This paper summarizes in question and answer format the many critical factors pertaining to VoIP's viability, regardless of which vendor's IP-PBX system is deployed across the distributed enterprise.
Posted: 20 Apr 2009 | Published: 02 Dec 2008

BlueCoat

Taking Visual Collaboration to the Next Level: Plan Use Cases, Architecture, and Adoption
sponsored by Cisco
WHITE PAPER: This white paper highlights how IT professionals can continually raise the business value of telepresence and what you should consider when implementing your visual collaboration strategy.
Posted: 21 Jan 2014 | Published: 31 Dec 2012

Cisco

IBM Tivoli Netcool network management solutions for VoIP
sponsored by IBM
WHITE PAPER: IBM Tivoli Netcool network management solutions enable better control of networks through automation, reliable information, and a critical view into the real-time state of the tens of thousands of devices that a multisite, multivendor provider of voice services can have.
Posted: 01 Oct 2011 | Published: 30 Sep 2011

IBM