Instant Messaging (Communications) Reports

Enterprise Messaging Security and Management
sponsored by Symantec Corporation
WEBCAST: Email is a mission-critical application for business and will grow annually 25-30% through 2009. This paper examines how to secure and simplify the management of your messaging infrastructure and ensure the security your electronic communic...
Posted: 16 Oct 2006 | Premiered: Oct 16, 2006

Symantec Corporation

Microsoft Office Communicator 2007 R2
sponsored by Microsoft
PRODUCT OVERVIEW: This paper details Office Communicator 2007 R2, an application that provides an immediate, visual representation of a person's availability across your network. Communicate with greater flexibility, streamline communications from the applications you use most, and work from anywhere with the Office Communicator 2007 R2.
Posted: 04 Mar 2009 | Published: 04 Mar 2009

Microsoft

Celina Insurance Group Streamlines Collaborative Processes with Agents to Stay ahead of the Competition
sponsored by IBM
CASE STUDY: Read this case study to see how Celina Insurance Group implemented a collaborative extranet based on IBM Lotus Notes and Lotus Domino to enhance their competitive edge.
Posted: 13 Mar 2009 | Published: 13 Mar 2009

IBM

Managing Instant Messaging For Business Advantage: Phase One - Assessing IM Usage
sponsored by Symantec Corporation
WHITE PAPER: Instant Messaging (IM) is a valuable business communications tool for your company but its widespread adoption brings the risk of potential worms and viruses. This paper examines seven steps for managing, securing, and auditing your company's use of IM.
Posted: 17 May 2006 | Published: 01 Mar 2006

Symantec Corporation

Report – Benchmarks for UC TCO
sponsored by ShoreTel - OLD
ANALYST REPORT: Total cost of ownership is a key metric for assessing costs, benefits and risks of a UC solution – enabling organizations to properly evaluate competing solutions. It aligns their final decision with business needs, while understanding the effects of future requirements and functionalities.
Posted: 02 Aug 2012 | Published: 31 Jan 2012

ShoreTel - OLD

Business Case for Integrated Unified Communications and Contact Center Solution
sponsored by ShoreTel - OLD
WHITE PAPER: In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
Posted: 08 Jun 2012 | Published: 30 Jun 2010

ShoreTel - OLD

Mastering New Challenges in Text Analytics: Making Unstructured Data Ready for Predictive Analytics
sponsored by SPSS Inc. Worldwide Headquarters
WHITE PAPER: This paper briefly defines text analytics, describes various approaches to text analytics, and then focuses on the natural language processing techniques used by SPSS Inc.'s text analytics solutions.
Posted: 20 Feb 2009 | Published: 20 Feb 2009

SPSS Inc. Worldwide Headquarters

The Quest for Killer SIP Apps
sponsored by NACR
WEBCAST: Learn the benefits SIP can bring to your organization – helping you provide a heterogeneous UC environment to your users, increase enterprise mobility, ensure the delivery of communications applications, and more!
Posted: 13 Jun 2012 | Premiered: May 31, 2012

NACR

Introducing IBM Lotus Sametime 7.5
sponsored by Insight
WHITE PAPER: Lotus Sametime 7.5 software will represent a significant upgrade in real-time collaboration capabilities. This paper will highlight Sametime 7.5 enhancements for instant messaging (IM), Web conferencing, telephony, video, VoIP and m...
Posted: 07 Dec 2006 | Published: 01 Mar 2006

Insight

Collaboration: RFP Technology Decisions Guide
sponsored by TechTarget Security
EGUIDE: Part two of SearchUnifiedCommunications.com's three-part guide on collaboration products offers expert insight into gathering pertinent information into the technical information necessary to move forward in the process.
Posted: 11 May 2012 | Published: 11 May 2012

TechTarget Security