EGUIDE:
As customer expectations increase, so does the need for excellent customer service and customer experience. There are many methods to improve CX - some complex and costly, others relatively simple and inexpensive. But how do you know what's right for you, and where do you start? Here are 10 initiatives you can use to improve customer experience.
EBOOK:
Each year, Computer Weekly asks CIOs and senior IT decision makers what they will be investing in during the 12 months ahead. Access this infographic to find out the key spending priorities for decision makers in the UK and Ireland in 2020.
EBOOK:
Nearly two-thirds of enterprises in Asia-Pacific plan to increase their IT budgets next year in areas such as cloud computing and cyber security to secure their digital future. This e-guide dives into the reasons as to how and why APAC enterprises are leading their peers in the shift to a digital-first strategy.
EGUIDE:
With the waning of global uncertainties, businesses are redoubling investments in IT as they anticipate revenue growth, but their spending patterns are continually shifting. This infographic shows Gartner 2020 IT spending forecast.
EGUIDE:
While GenAI is not expected to supersede other IT priorities such as cloud, application development and cyber security, it will augment those areas by making it easier to build software and improve cyber resilience. In this round-up, we review some of the key IT trends that are likely to shape the industry across the region in 2024.
EGUIDE:
When Computer Weekly's IT priorities survey was carried out Covid-19 was not something IT leaders would consider when planning ahead. The results of the survey must be considered with this in mind. Discover here the results of Computer Weekly's IT priorities survey for 2020 in Middle East.
EGUIDE:
This infographic breaks down the complex data into noteworthy insights from enterprise leaders, including bottlenecks to AI development, budget allocation and what parts of their company see the most AI.
EBOOK:
In this infographic, we show the results of our 2021 Media Consumption Survey for APAC. Find out the impact of the pandemic on IT purchasing and the best marketing and sales approaches for prospect outreach on the new 'digital' normal.
RESEARCH CONTENT:
This in-depth report from the World Economic Forum explains how companies can make sure their digital transformation projects are a success.
EGUIDE:
Every year, Computer Weekly conducts a large-scale survey of our readers to find out their IT spending priorities for the year ahead – it's always an interesting take on what's happening in IT departments around the country because it's coming from the leaders making those technology purchasing decisions.
