PRODUCT LITERATURE:
Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
PRESENTATION:
In this presentation from our CW500 event, director of digital architecture and transformation Chris Boyd explains how Telefonica tackled the challenges of delivering people, cultural and organisational change.
WEBCAST:
Access this webcast to learn how using the latest intent data and AI-driven technologies can transform their productivity and yields from a market, an ICP, or a set of named ABM accounts.
EGUIDE:
Blockchain technology is increasingly showing its value to business. In this 15-page buyer's guide, Computer Weekly looks at the challenges the technology still needs to overcome, how it's shaping the use of data and what it can do for information security professionals.
EGUIDE:
In this e-guide we meet ten up-and-coming financial services disruptors. This series of interviews were originally published on the Computer Weekly blog: Fintech Makes the World go Around.
ESSENTIAL GUIDE:
This special report from CEB offers some practical proven solutions to help IT leaders recruit and retain a better balance of employees.
CASE STUDY:
One of the world's fastest growing manufacturers of fashion eyewear needed a scalable system to process over 250,000 transactions each year. Read this case study to discover how this eyewear company was able to anticipate a 50% increase in revenue while reducing risk of a credit card data breach.
EBOOK:
Clinical analytics is making inroads inrevenue cycle management, but its use isstill driven mainly by population healthand government compliance. This eguidewill discuss the recent healthcare analytics survey resultsconducted by SearchHealthIT.com & College of Healthcare InformationManagement Executives (CHIME).
EBOOK:
This guide explores the potential benefits of embedded BI more deeply, as well as its proper place in enterprise architecture. Discover several real-life cases of embedded analytics in action, as well as tips on how you can use embedded BI to monetize data, and more.
EZINE:
In this week's Computer Weekly, after a major outage that affected millions of customers, payment provider Visa reveals what caused its network to crash. We look at the innovations coming from startups in software-defined storage. And we assess the prospects for Canada's push to target European IT buyers. Read the issue now.
