CASE STUDY:
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
EBOOK:
In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
EZINE:
In this week's Computer Weekly, we examine what the cost-of-living crisis means for IT leaders and tech professionals. We analyse what you need to consider when reversing systems out of the cloud and back on-premise. And Very Group's CIO talks about the post-pandemic challenges facing online retailers. Read the issue now.
EZINE:
In this week's Computer Weekly, we talk to the leader of ExxonMobil's data organisation, about the energy giant's strategy to establish enterprise-wide principles for the use of data. As the UK's Online Safety Act comes into force, we examine the tech sector's concerns over the laws around end-to-end encryption. Read the issue now.
EZINE:
In this week's Computer Weekly, we reveal the 13th annual UKtech50 list, with this year's most influential person award shared by secretaries of state for science, innovation and technology Michelle Donelan and Chloe Smith. Also, we examine mounting legal challenges faced by the emergence of generative AI tools such as ChatGPT. Read the issue now.
EZINE:
In this week's Computer Weekly, our latest buyer's guide looks at secure coding and examines the challenges of securing your software supply chain. Cyber law enforcement leaders are calling on firms to end the secrecy around ransomware attacks. And we find out how facial recognition technology is being adopted by retailers. Read the issue now.
WHITE PAPER:
The most effective way to thrive through unprecedented change is to get ahead of it. Read this e-book to learn how you can transform your digital operations and maximize ROI by enabling effective project and portfolio management on a single platform.
WHITE PAPER:
Understanding where your organization stands in the Identity Security Maturity Model can help you identify gaps and plan for improvement in your Identity Security strategy. Read this paper to learn more and find your place in the model.
WHITE PAPER:
At the Computer Weekly diversity in tech event, experts proposed a 15-point plan to improve diversity and inclusion across the industry. Suggestions focused on getting people into the sector and keeping them there. Download the full report here.
