WHITE PAPER:
This paper explores the efficiency gains of building a strategy designed around PCI compliance and discusses the value of obtaining outside support in your compliance efforts; it also examines potential vendor qualifications.
ESSENTIAL GUIDE:
This survey of business leaders by the Economist Intelligence Unit for Pegasystems finds that businesses are mostly confident they will reach their digital transformation agendas, but senior business leaders need to be more closely involved.
EZINE:
German investment banking giant Deutsche Bank is opening a division focused on innovation as part of its plan to digitise all business operations. Read more details in this edition of CW Europe.
EGUIDE:
In this e-guide, we'll take a look at how some of the world's biggest financial brands are moving to the cloud, and share a cautionary tale or two about the mistakes some have made while trying to get there.
EGUIDE:
This expert e-guide describes how to use standardized documentation for third-party risk assessment in order to minimize risk before deciding on a vendor. Access this resource now for advice on the security-related clauses that financial institutions need to include in their vendor contracts in order to comply with regulatory requirements.
WHITE PAPER:
This paper discusses the ways that identify and social network analysis can help you prevent fraud and enable compliance by focusing not only on transactions, but also on person and groups and how they are related. Learn the requirements for a proactive fraud detection systems, and how ongoing data analysis can alert you to the need for action.
PRESENTATION TRANSCRIPT:
This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
WHITE PAPER:
This case study shares one credit union's experience with an authentication solution that helped it efficiently manage user access across all applications without hindering productivity or adding costs.
PRESENTATION TRANSCRIPT:
This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
EGUIDE:
In this e-guide, learn how to resolve communication issues between theĀ IT and contact centerĀ departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.