LINX IPC for Distributed Systems
| sponsored by Enea
WHITE PAPER:
LINX is an inter-process communications (IPC) service for distributed systems and is based on OSE's LINK Handler protocol, which has been a key message passing component in OSE.
Posted: 20 Nov 2008 | Published: 20 Nov 2008
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Improving Teammate Communication, Collaboration and Productivity on Task Order RFPS
| sponsored by SpringCM
CASE STUDY:
Concurrent Technologies Corporation (CTC) selected a solution called Privia by SpringCM that enable CTC to keep all teammates and internal participants on task without program manager or contract administrator intervention.
Posted: 18 Nov 2008 | Published: 18 Nov 2008
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Security Considerations for Unified Communications
| sponsored by Microsoft
WEBCAST:
Find out what native Unified Communications security features are available for Exchange Unified Messaging and Office Communications Server deployments and how to correctly configure them.
Posted: 17 Nov 2008 | Premieres: 04 Dec 2008, 12:30 EST (17:30 GMT)
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The Enterprise Network Partner - Management and Transformation
| sponsored by Alcatel-Lucent
WHITE PAPER:
This paper addresses the benefits of working with a managed service provider with the right experience to handle the management and transformation of enterprise voice and data networks and bring powerful strategic advantages to today's businesses.
Posted: 17 Nov 2008 | Published: 17 Nov 2008
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Preparing for Cloud Computing: The Managed Services Revolution
| sponsored by CA
WHITE PAPER:
This paper explores the drivers for cloud computing, especially for communications service providers, and looks at the challenges that cloud computing infrastructures must address and key management components providers need to put in place.
Posted: 17 Nov 2008 | Published: 17 Nov 2008
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eGuide: Web Conferencing Deployment Checklist: Service Selection Criteria
| sponsored by Adobe Systems, Inc.
EDITORIAL RESOURCE GUIDE:
To give you a more in-depth look into web conferencing solutions and deployment criteria, we've compiled some of the best articles from SearchUnifiedCommunications.com and included them for you in this E-Guide.
Posted: 10 Nov 2008 | Published: 01 Apr 2008
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Warner Bros. Case Study
| sponsored by Aprimo, Inc.
CASE STUDY:
Warner Bros. implemented Aprimo's Marketing Resource Management solution, which helped them to combine Aprimo with Sales Data and streamline its domestic theatrical media planning, placement and execution with finance and auditing processes.
Posted: 07 Nov 2008 | Published: 06 Nov 2008
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E-Book: Capitalizing on Unified Communications in the Call Center
| sponsored by CosmoCom, Inc.
WHITE PAPER:
In this E-book, find out how unified communications (UC) is altering the call center technology landscape and how some organizations have successfully adopted UC to extend the call center into the enterprise.
Posted: 03 Nov 2008 | Published: 03 Nov 2008
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Profile: Secure Care Products
| sponsored by Exact Software
CASE STUDY:
Learn how Exact MAX ERP, Exact Synergy and Exact e-Mobile provide Secure Care Products with a fully integrated system allowing departments from administrative to sales to link into the sales cycle.
Posted: 31 Oct 2008 | Published: 31 Oct 2008
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IBM Lotus Sametime Advanced software: breaking new ground for unified communications and collaboration
| sponsored by IBM
WEBCAST:
As business accelerates, it becomes increasingly important for employees to communicate with one another from anywhere, at any time. IBM Lotus Sametime Advanced software can help you deliver robust, unified communications and collaboration capabilities.
Posted: 31 Oct 2008 | Premiered: Available On Demand
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Mitel Corporation: Realizing Maximum Benefits from SAP NetWeaver?
| sponsored by SEEBURGER, Inc.
WEBCAST:
Learn how you can benefit from a solution to simplify the process of integrating business processes no matter what integration technology, industry standards, or communication protocols are being used.
Posted: 30 Oct 2008 | Premiered: Available On Demand
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Putting the Caller First: Interactive Voice Response (IVR) & Voice User Interface (VUI) Design That Enhances Customer Experience
| sponsored by Angel.com
WEBCAST:
Attend this webcast to learn how with Inbound and Outbound Interactive Voice Response (IVR) solutions, Angel.com combines the power of the telephone, your data and the web to generate information-driven communications and transactions.
Posted: 29 Oct 2008 | Premiered: Available On Demand
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Evaluating Collocation Providers for Disaster Recovery and Critical Communications
| sponsored by PEER 1
WHITE PAPER:
This document is based on a Peer 1/TechTarget Webcast entitled "Evaluating Collocation Providers for Disaster Recovery and Critical Communications."
Posted: 16 Oct 2008 | Published: 16 Oct 2008
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Driving down Costs While Increasing Efficiency of Fax Communications
| sponsored by Premiere Global Services
WHITE PAPER:
This document illustrates how outsourcing fax communications allows you to decrease operational costs, scale capacity up and down, meet compliance and security requirements, and reduce vendors.
Posted: 10 Oct 2008 | Published: 10 Oct 2008
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Document Solutions IP Faxing versus Conventional Faxing: A Critical Analysis
| sponsored by Premiere Global Services
WHITE PAPER:
This white paper uses examples in three industries with the heaviest fax usage - finance, healthcare, and insurance - to demonstrate costs and risks that are shared across all industries.
Posted: 10 Oct 2008 | Published: 10 Oct 2008
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Machines That Speak
| sponsored by AT&T Corp
WHITE PAPER:
This article explains how M2M wireless networks supply data about virtually anything -- temperature, moisture levels, pressure, vibration -- in fractions of a second, and enables businesses to track moving and stationary assets and inventory.
Posted: 06 Oct 2008 | Published: 04 Oct 2008
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Security in a Converged Environment (Part 1)
| sponsored by AT&T Corp
WHITE PAPER:
This paper delineates the new risks associated with convergence and discusses best practices for mitigating them.
Posted: 06 Oct 2008 | Published: 04 Oct 2008
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How Can I More Effectively Address the Needs of My Business Customers?
| sponsored by CA
PRODUCT LITERATURE:
CA IP-based service management solutions help you protect and grow your customer base, extend competitive advantage and reduce risk by enabling you to deliver new managed services.
Posted: 06 Oct 2008 | Published: 04 Oct 2008
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Reinventing the Telephone
| sponsored by AT&T Corp
WHITE PAPER:
After weighing Internet telephony's costs and benefits, some managers are deciding that VoIP is vital to their operations. According to this article, VoIP will probably join the elite list of true breakthroughs -- PCs, email and wireless communication.
Posted: 06 Oct 2008 | Published: 04 Oct 2008
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Voice - Network planning and Deployment Scenarios
| sponsored by Microsoft
WEBCAST:
This webcast details a new communications solution that will change the way people interact with and contact each other by providing a more efficient and effective means of communication.
Posted: 30 Sep 2008 | Premiered: Available On Demand
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Road Map for Delivering XMLP Documents from Oracle EBS: A Guide to the Automated Delivery of Oracle E-Business Suite Documents via Email and Fax
| sponsored by STR Software
WHITE PAPER:
This document is designed to be a guide to the Oracle E-Business Suite. It is intended to educate users, developers, managers, and executives of companies using Oracle E-Business Suite to automate and maintain the distribution of business documents
Posted: 10 Sep 2008 | Published: 09 Sep 2008
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Case Study - How EMBARQ Saved Millions by Turning to Live Learning
| sponsored by SkillSoft Corporation
CASE STUDY:
EMBARQ Corporation needed to train and certify team members in order to maintain Cisco Gold Certification. They chose Skillsoft's Live Learning to provide CCNA and CCDA training. EMBARQ now trains over 550 employees annually.
Posted: 05 Sep 2008 | Published: 03 Sep 2008
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Taking a SIP: What Executives Should Know about IP Transformation in the Contact Center
| sponsored by Genesys
WHITE PAPER:
This white paper is intended for executives who are seeking to understand why SIP (Session Initiation Protocol) is a must-have technology for the contact center today, and how SIP-enabled IP solutions can help align you with your goals.
Posted: 04 Sep 2008 | Published: 04 Sep 2008
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Unified Communications Implementation: The 7 Areas of your Business That Must be Primed
| sponsored by Avaya Inc.
WHITE PAPER:
In this E-Guide, you will find a list of important questions that should be asked of you and your organization when you are considering a unified communications implementation.
Posted: 04 Sep 2008 | Published: 04 Sep 2008
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eGuide: Building a UC Strategy
| sponsored by Cisco Systems, Inc.
WHITE PAPER:
The main goal of any Unified Communications strategy should be to facilitate an innovative business process Read this expert E-Guide to learn more about planning and building an effective unified communications strategy for your business.
Posted: 04 Sep 2008 | Published: 04 Sep 2008
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