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CRM Software

ALSO CALLED: CRM Application and Customer Relationship Management Software
DEFINITION: Apex is a development platform for building software as a service (SaaS) applications on top of Salesforce.com's customer relationship management (CRM) functionality. Apex allows developers to access Salesforce.com's back-end database and client-server interfaces to create third-party SaaS applications.  … 
Definition continues below.


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Essential Email Reporting Made Easy
sponsored by Sirana Software
WEBCAST: View this free, 1-hour webcast to learn how easily and efficiently you can meet the email reporting needs of your organization.
Posted: 28 Aug 2008 | Premiered: Available On Demand
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Optimizing the application testing of your Siebel CRM environment
sponsored by HP and Infosys
WEBCAST: Infosys and HP invite you to join us for a webcast on September 10th at 3:00 EDT on the topic, Optimizing the application testing of your Siebel CRM environment with the "Siebel Business Process Testing (BPT) Accelerator," developed by Infosys and HP.
Posted: 21 Aug 2008 | Premieres: 10 Sep 2008, 15:00 EDT (19:00 GMT)
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Customer Relationship Management - Sage CRM SalesLogix Data Synchronisation Technology for Mobile CRM Users
sponsored by Sage (UK) Limited
WHITE PAPER: This white paper on CRM discusses data synchronisation, which enables mobile users to access up to date corporate data on their "disconnected" devices.
Posted: 14 Aug 2008 | Published: 14 Aug 2008
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Extraprise CRM Support Survey Report
sponsored by Extraprise Group, Inc.
WHITE PAPER: This white paper summarizes the results of the survey that was conducted at the Oracle Applications User Group's COLLABORATE 08 conference in April 2008.
Posted: 10 Aug 2008 | Published: 01 Aug 2008
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Business Agility as Growth Enabler: How Can Midsize Firms Manage Change in an Increasingly Demanding World?
sponsored by SAP America Inc
WHITE PAPER: Your company's ability to meet changing customer requirements and drive revenue growth in a continually changing environment is essential. This whitepaper examines the related issues of growth and flexibility from a number of perspectives.
Posted: 06 Aug 2008 | Published: 01 Aug 2007
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PODCAST: Web 2.0 in Action! How SAP is Leveraging Web 2.0 in CRM to Improve Customer Experience
sponsored by SAP America Inc
PODCAST: Explore how CRM now includes Web 2.0 capabilities that enhance user experience and productivity. Learn more about a highly personalizable, interactive user interface and how it enables content syndication from internal and external data sources.
Posted: 15 Jul 2008 | Premiered: 15 Jul 2008
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Winning Strategies for Customer Responsiveness - An Article from IQ Magazine
sponsored by Cisco Systems, Inc.
TECHNICAL ARTICLE: A basic platform for successful customer responsiveness is an IP-based call center, also known as a customer contact center.
Posted: 10 Jul 2008 | Published: 01 Jan 2006
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Web 2.0 in Action! How SAP Is Leveraging Web 2.0 in CRM to Improve Customer Experience
sponsored by SAP America Inc
WHITE PAPER: This paper discusses how SAP leverages Web 2.0 in CRM to improve customer experience. It examines SAP’s approach to Web 2.0, and how SAP has incorporated the Web 2.0 technological principles within SAP CRM.
Posted: 30 Jun 2008 | Published: 01 Jun 2008
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Achieve Unlimited Growth and Acquisition Capabilities with IBM applications
sponsored by Xperia
VIDEOCAST: Many emerging businesses today are searching for a way to move into new markets and achieve cost effective product growth. Learn how to improve your business and acquire new product segments without experiencing an increase of internal resources.
Posted: 27 Jun 2008 | Premiered: 01 Jun 2008
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Enterprise Marketing Management (EMM): Effectively Strategize and Execute Marketing Activities
sponsored by Aprimo, Inc.
WHITE PAPER: An EMM application can lead marketers through a process of translating a creative/business strategy into a concrete set of marketing outputs.
Posted: 20 Jun 2008 | Published: 01 Oct 2007
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How to Improve Marketing Execution and Efficiency
sponsored by Aprimo, Inc.
WHITE PAPER: Aprimo, the recognized leader in Marketing Resource Management, now provides you with technology and expertise to help you improve the productivity of your entire marketing function.
Posted: 20 Jun 2008 | Published: 01 Nov 2007
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6 Simple Solutions for Measuring Marketing Performance
sponsored by Aprimo, Inc.
WHITE PAPER: EMM delivers to a future vision where marketing has one platform like the operational backbone of a company which uses ERP or a sales/services organization which uses CRM.
Posted: 20 Jun 2008 | Published: 01 Dec 2007
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Commerzbank: Managing Credit Risk and Increasing Operational Efficiency
sponsored by EMC Corporation
CASE STUDY: For Commerzbank streamlining the corporate credit lines to corporations and institutions, streamlining the corporate credit lending process to reduce paper and drive down costs had become a top priority.
Posted: 16 Jun 2008 | Published: 01 Jul 2005
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Jumpstarting BI in the midmarket
sponsored by Cognos Incorporated
WEBCAST: This Webcast will examine those tools and explore the myriad of BI options available to CIOs.
Posted: 09 Jun 2008 | Premiered: Available On Demand
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Web 2.0 in Action! How SAP is Leveraging Web 2.0 in CRM to Improve Customer Experience
sponsored by SAP America Inc
WEBCAST: Explore how CRM now includes Web 2.0 capabilities that enhance user experience and productivity. Learn more about a highly personalizable, interactive user interface and how it enables content syndication from internal and external data sources.
Posted: 06 Jun 2008 | Premiered: Available On Demand
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10 Reasons to Get Your Support Software as a Service
sponsored by Parature, Inc.
WHITE PAPER: Explore the top 10 reasons you should get your software as a service. Learn how you can leverage key application, accelerate ROI and achieve global availability with an on-demand model.
Posted: 10 May 2008 | Published: 01 Jan 2007
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Sales Order Management Software for .Net2.0
sponsored by SLINGSHOT
SOFTWARE LISTING: Provide superior service by addressing your customers' individual needs. Automate manual processes using electronic workflows and integrate your on-line transactions between customers and suppliers.
Posted: 08 May 2008 | Published: 01 May 2008
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Accelerating Enterprise Application ROI
sponsored by OnDemand Software
WHITE PAPER: This white paper identifies the most important capabilities of an effective enterprise application training platform.
Posted: 03 Apr 2008 | Published: 01 Jan 2004
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Get Ahead in the Global Market with Microsoft Dynamics
sponsored by Sunrise Technologies
BROCHURE: Businesses never stand still. Explore how you can make better decisions and pursue your business goals with confidence with this powerful, flexible tool.
Posted: 19 Mar 2008 | Published: 01 Jan 2006
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How to Save Time and Money by Switching to Business Management Software, a Success Story
sponsored by Sunrise Technologies
CASE STUDY: Unique business models require a flexible business management solution. Explore how one company gained real-time order processing, a customized commissions system and were able to re-allocate resources.
Posted: 19 Mar 2008 | Published: 01 Dec 2005
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Automate and Streamline Business Processes with Microsoft Dynamics AX
sponsored by Sunrise Technologies
DATA SHEET: Explore a solution that enables you to automate and streamline business processes as well as connect with global customers, business partners and subsidiaries in a way that helps you drive business success.
Posted: 19 Mar 2008 | Published: 01 Jan 2006
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Collaborate More Efficiently with Partners using a Business Management System for Manufacturers
sponsored by Sunrise Technologies
BROCHURE: Learn how you can give your company the power to more efficiently collaborate with trading partners, manage product design and markets in flux, and profitably seize opportunities.
Posted: 19 Mar 2008 | Published: 01 Jan 2006
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To Get Promoted in Customer Support, Do These Five Things
sponsored by Parature, Inc.
WHITE PAPER: Ascendancy in customer support ranks today demands a mix of both technical and business insight. Professionals that make service and support their career path and successfully move up the ladder, boast a range of skills across both disciplines.
Posted: 10 Mar 2008 | Published: 01 Mar 2008
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Delivering Customer Value: Innovative Approaches to Maintain Competitive Success
sponsored by SAP America Inc
WHITE PAPER: Delivering customer value requires continuing attention and focus if a company is to prosper into the next generation. Learn three essential steps from IDC that companies need to take to sharpen the value proposition they offer to their customers.
Posted: 02 Feb 2008 | Published: 01 Jul 2007
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Integration Appliances - Simplify Software as a Service (SaaS) Integration
sponsored by Cast Iron Systems
WHITE PAPER: Software as a service (SaaS) integration problems cannot be solved with traditional software and custom coding solutions. Learn how you can quickly integrate SaaS applications with your critical customer data.
Posted: 25 Jan 2008 | Published: 18 Jan 2008
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1 - 25 of 47 Matches
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CRM SOFTWARE DEFINITION (continued): …  Apex includes an application program interface (API) that developers can use to access user data on Salesforce.com. This API allows developers to use common SaaS components, like Web widgets or a multi-tenant database, without the need to develop much of the infrastructure traditionally associated behind SaaS programs.

Apex applications are usually hosted and run directly from Salesforce.com's servers. No installation on a user's local PC is necessary because of this hosting. A user simply purchases … 
CRM Software definition sponsored by SearchCRM.com, powered by WhatIs.com an online computer dictionary



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